Hotline
Information about IDs & Passwords.
| General access data for RZ services | Generall access data |
| For Students | Access information for Students |
| Instructions for password change | Passwords/CIM-Portal |
| Login to CIM portal | Login to CIM-Portal |
Howtos, hints, and further information.
Services A-Z, Hints & Howtos, FAQ
Attention: Please make sure that your entire device is always up to date.
This includes the current updates of the operating system as well as the installation of the latest version of the software used. For private devices, we only assist with offers and services of the data center. If the operating system or software is outdated and no longer receives security updates from the manufacturer, we unfortunately cannot offer any support. Only in exceptional cases can we assist with company-owned devices.
If the previous instructions have not helped you, please check here.
| First-semester students | Studinet for students |
| Enrollment, university service | Studentservice, International Center |
| Ordering the semester ticket | change password for CAUIDP, Information from AStA, Attention for first-time or new enrollment: can not be ordered until April 1st or October 1st |
| Disruptions of RZ services | RZ news & announcements |
| Microsoft Office (via bildung365.de) | DrVis, Signup informationationen |
The Service Desk is happy to assist further if the problem persists or your questions have not been answered.
- Office hours: Monday to Friday from 9.00 a.m. to 5.00 p.m.
- In room 205 (ground floor), Hermann-Rodewald-Straße 3, 24118 Kiel
- via the form below
- via E-Mail at: hotline@rz.uni-kiel.de (use your office or student email address)
- via phone 0431 880-5555
Further information: Hotline of the University Computing Centre