Telephone System
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The telephone system of Kiel University is part of the network of the federal state. As service partner of the federal state T-Systems is reponsible for fault reports, consulting, etc. Inside of Kiel University the computing centre is responsible for coordination – especially with chargeable requests (relocation, fax and data connections, etc).
Inside of Kiel University the computing centre is responsible for coordination – especially with chargeable requests (relocation, fax and data connections, etc). Requests and changes e.g. permission changes, name entries, relocation of telephone connection etc., in general will only be executed after a written request.
For the most frequent order types related to the telephone system (staff turnover (in german) or room changes (in german), name changes (in german), change of direct outward dialing (in german) etc.) there is a system of web inferfaces (in german) available, where you can announce requests inside of the university network. Please take in consideration the documentation about the procurement via WWW (in german) and don't forget to send the printed and signed form via inhouse mail or via fax 4451 to the computing centre.
Please send requests per email to telefonanlage@rz.uni-kiel.de. The in-house point of contact of the computing centre is Mr. Grigoleit, Tel. -2760.
Availability
The telephones are reachable in normal operation around the clock. CSC handles fault reports via tel. 0800 27 27 400 / fax 0800 27 27 470.
Service time
Fault reports and consulting requests are handled by CSC via tel. 0800 27 27 400 / fax 0800 27 27 470. The services are part of the contract between the federal state and T-Systems. You help to relieve the contact persons in the computing centre of tasks for which the CSC is paid.
Contact
- Contact person for consulting and fault reports is the Customer Service Center, tel. 0800 27 27 400.
- Questions about approval, procurement, accounting etc. of mobile telefones will be answered by Mr. Reiche from the central administration, Tel. 2106.
- Contact person for procurement of particular telefones, fax devices and supplies is the procurement department of the central administration, Mr. Thamm (Tel. 3597).
- For further question about orders and requests please contact via email telefonanlage@rz.uni-kiel.de.
Registration
Please use the online form (in german) (information about the online form (in german)) and don't forget to send the signed control printout.
Frequently asked questions (FAQ)
- Whom do I address with fault errors?
- Are there regulations about official cellphones?
- How much does the use of official cellphones cost and how will it be charged?
- Which phone numbers cannot be called? (in german)
- Which directory enquiries should I use?
- Can I use the directory enquiries for private purposes?
- How do I use the voice mail box?
- further frequently asked questions (in german)
Responsible
This list of responsible service supervisor is generated automatically.