Students	Employees	Faculties	Stud. Unions

Students and other members of Kiel University may make use of personal consulting regarding IT-related questions in the helpdesk buro during service hours. There, a team of student assistants will gladly provide consulting regarding the following issues:

• Access to University internet via campus WLAN (eduroam) or access from home (VPN)
• Computer virus problems
• Consulting regarding stu-account
• Support for using the computer lab (computer and printer)
• Consulting regarding software acquisition for students (Windows 7/8 etc.)
• Support regarding setting up uni mail
   

Service

• Personal consulting regarding IT-related questions during service hours.

Service hours & Contact

The service office and the hotline can be reached from Monday to Friday from 9am to 5pm.

• in room 205 (ground floor), Hermann-Rodewald-Street No.3, 24118 Kiel currently closed due to pandemic situation
• web form (www.rz.uni-kiel.de/hotline)
• e-mail hotline@rz.uni-kiel.de
• phone  880-5555 (during service hours (please see above))