Forgot your password?

yes/jaStudents yes/jaEmployees yes/jaFaculties yes/jaStud. Unions

Set a new password in the CIM service portal

If you forgot the password to a service supplied by the computing centre, you can use the CIM service portal to set a new password. In case you do not know your password for the CIM service portal, you can also use your RZ-Pin as an alternative to the password.

CIM service portal

Request login data to the CIM service portal

If you do not have your RZ-Pin available, but have set a contact e-mail address (for students the stu-mail-address is set by default), you have two options to regain access to the CIM service portal:

  1. Request a temporary link via e-mail, which you can use to set a new password for the CIM service portal.
    Form to request a password reset link
  2. Request a new RZ-Pin


We provide a video instruction on this topic.


If you have questions, problems or did not provide a contact e-mail address, please contact the Hotline, or via phone: 880-5555 (mo.-fr. 9am-4pm).