User Services

The department "User Services" is the interface for workspace-related IT services. The central help desk, including its ticket system and telephone support, is central contact point for all services of the Computing Centre. The department governs the IT workplace infrastructure and the client management. Furthermore, an IT consulting team provides IT solutions and support in accordance with the agreed scope of service of the relevant institution. Account and service management, as well as the management of central licences, supplement the workspace-related IT services.

Head: Dr. Lars Kühnel

In addition to staff listed here, a number of  student and research assistants work in this department.

Title Phone Email
Florian Albrecht 880-3045 albrecht(at)
Michael Bartz 880-6545 bartz(at)
Mark Brötzmann 880-2229 broetzmann(at)
Elena Ewert 880-2229 ewert(at)
Christian Finke 880-7306 c.finke(at)
Alexander Goldbaum 880-2759 goldbaum(at)
Sören Hentschel 880-6388 hentschel(at)
Claudia Klingenberg 880-1394 klingenberg(at)
Timo Konrad 880 3039 konrad(at)
Dr. Lars Kühnel 880-2770 kuehnel(at)
Hinnerk Lorenz 880-6393 pcsupport(at)
Dr. Michael Pachta 880-4891 pachta(at)
Christian Reuters 880-7184 reuters(at)
Tim Sabel 880 2760 sabel(at)
Bert Schinkel-Momsen 880-2771 schinkel(at)
Sarah Stelling 880-3700 stelling(at)